Frequently Asked Questions
What should I do if I get a location error when trying to redeem?
First, make sure your browser’s location settings are turned on. Then, make sure that the link has an “https://” instead of “http://”.
iPhone users: [Click here for instructions]
Android users: [Click here for instructions]
If you’re still seeing the error after enabling location, please email us at support@heyitsmarkit.com and our team will assist you.
As a business user, if I launch a campaign without adding a payment method, can users still redeem my offers?
No. To ensure users can redeem your offers, you’ll need to add a payment method to your account. Here’s how:
1. Click “Account” in the menu.
2. Select “Your Account.”
3. Click “Edit Account.”
4. Scroll to the bottom and choose “Manage Your Payments.”
5. Add your card securely through Stripe.
What brands does markit offer?
To view our full catalog, please click here.